Shipping
At Kids Trucker Hats, our shipping hub is nestled in sunny Huntington Beach, California. Shipping fees are subject to variation based on the size and destination of your order. On average, our shipping rates typically fall in the range of $6.00 to $13.00. We primarily use USPS for our shipping.
Shipping Time
Our goal is to get your order to you as quickly as possible. We generally process and ship orders within 2-5 business days. Please note that we strive to ship orders out as soon as we can.
Returns and Exchanges
Your contentment with your purchase is our utmost priority. Should you find yourself unsatisfied with your item(s) for any reason, we extend an offer of a full refund (excluding shipping costs) within 14 days of your purchase. To qualify for a complete refund, your items must remain unworn, in their original condition, and still have the original tags securely attached. Please send us an email at info@kidstruckerhats.com before initiating a return, providing your order number and explaining the reason for your return/exchange.
When preparing items for a return, please ensure they are packed securely in their original packaging or use a standard cardboard box that adequately accommodates the size of the item(s) being returned. Items damaged due to improper packaging will not be eligible for a refund.
Upon the receipt of the returned item(s), we'll initiate a refund for the purchase price. Please take note that original shipping charges are not eligible for refunds.
Return Shipping
You are responsible for acquiring your own shipping label and covering the return shipping costs. Ship the return to the following address:
ATTN Kids Trucker Hats
5671 Engineer Dr. #1127
Huntington Beach, CA 92649
Defective Products
If you receive a product that is defective, please contact us within 10 days of receiving your order at info@kidstruckerhats.com, and attach a picture of the defect. We will be happy to send you a replacement.
Please note that our return policy is applicable to items purchased directly from us through our website or Instagram.